“I felt completely alone” – Katy’s story of finding hope

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Katy’s Story*  

Last summer, after a series of challenging events in my personal life, I was at a very low point. I felt completely alone even though I have a family and some good friends. The problems I was facing seemed insurmountable; I felt trapped and a bit like a hamster in a wheel, running and running without getting anywhere. All my dreams and hopes had been destroyed and I was unable to see the light at the end of the tunnel.  

Friends and family members I spoke to were sympathetic, but I realised that I needed to speak to somebody who was not emotionally involved or biased in any way. I had heard about Wellspring before and decided to contact them.  

My counsellor listened – there was so much on my mind, and my situation seemed so complex and complicated that I talked most of the time. After initial apprehension, I soon started to look forward to my sessions. The atmosphere at the Wellspring house was always calm and soothing.   

I kept coming for 7 months, and when I finished, I felt I had gained some insight into my problems and that I had found a starting point from which to work on some of them. My counsellor had always insisted on making me think about my own needs, something I find very difficult to do, and this is an aspect I am still developing now. 

The only reason that I was able to afford the counselling sessions was the donation-based cost, but even then, I was struggling to keep up the payments when I realised that 6 sessions would just not be enough. My counsellor helped me to reduce my payments to the minimum, so that I was able to continue for as long as I did.  

I am very glad that I decided to do the counselling with Wellspring. I still have my problems to deal with, but I have learnt to understand more about how I react, and how I can learn to react in a different way. I feel that I have made the first step on a very long journey, and Wellspring helped me to get started. I would encourage anybody who feels they need counselling to give Wellspring a try.  

 *Name has been changed to maintain confidentiality  

If you would like to help us support more people like Katy, you can set up a regular donation over on our Donate Page. Thank you.

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Wellspring House

78 High Street, Starbeck
Harrogate, HG2 7LW

01423 881 881

Opening times

Monday 9am - 8.30pm
Tuesday 9am - 8.30pm
Wednesday 9am - 8.30pm
Thursday 9am - 8.30pm
Friday 9am - 4pm
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Wellspring is a member of the Association of Christians in Counselling and Linked Professions (ACC) – membership number A00111.  As part of the ACC, we are listed on their Accredited Register, which is vetted by the Professional Standards Authority (PSA). This membership confirms that we meet PSA standards and reflects our commitment to delivering a high-quality service to everyone we are in contact with.

Additionally, all our qualified counsellors are individual members of a professional counselling body that meets PSA requirements. Student counsellors on placement are enrolled on a Wellspring approved training course that meets the educational standards of the ACC (or an equivalent organisation). These measures ensure our continued commitment to offering accountable, ethical and professional counselling services.

Wellspring is a partner in Harrogate & District’s Route One to Wellness.